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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kyle Weston

Kyle Weston

August 4, 2026

5  out of  5
rating by Kyle Weston
"I had an outstanding experience working with Emily. I needed coverage quickly for a high-value vehicle titled under my LLC, and several other insurance companies either could not insure it correctly or quoted extremely high commercial rates. Emily took the time to understand how the vehicle would actually be used, worked through the details, and found a solution that was both properly structured and reasonably priced. She even stayed late to make sure the policy was bound and I had the proof of insurance needed to complete the purchase. She was knowledgeable, patient, responsive, and genuinely helpful throughout the entire process. I highly recommend Emily and her State Farm office, especially for business owners with more complicated insurance needs."
We responded:
"Thank you for your detailed feedback, Kyle. It's great to hear that Emily was able to assist you with your high-value vehicle insurance needs and provide a well-structured and reasonably priced solution. We're glad she could offer the support you needed, especially with the complexities involved. If you ever have more insurance questions or needs, feel free to reach out to our team."
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Cindy Allen

August 3, 2026

4  out of  5
rating by Cindy Allen
"Shane Missouri informative friendly and helpful and thank you for lowering my auto insurance and bringing me back to State Farm"
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Padmini Taskar

July 31, 2026

5  out of  5
rating by Padmini Taskar
"Justin from State Farm was helpful, provided an excellent customer service, thank you Justin, great job!"
We responded:
"Great service starts with a team that cares, and we’re pleased to know Justin made a positive impression, Padmini! We appreciate you recognizing his dedication and are thankful he was able to provide the support you deserved. Our team is always here to assist with your insurance needs."
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Lori N

July 31, 2026

5  out of  5
rating by Lori N
"★★★★★ Exceptional service!
Switching/working with Renata Azizi’s State Farm agency has been an incredible experience. The entire team is warm, super responsive, and genuinely cares about finding you the right coverage at a fair price. They made everything quick, transparent, and completely hassle-free. Highly recommend!"
We responded:
"Creating a positive experience while helping customers feel confident in their coverage is what we strive for every day! We’re so pleased to know our team has provided the friendly service and support you value, Lori. We appreciate you sharing your feedback and are always here whenever you need assistance."
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Albaneliz Ortiz

July 30, 2026

5  out of  5
rating by Albaneliz Ortiz
"Nicole S. was extremely helpful and professional during the entire process. She was very patient with me while I got everything confirmed before proceeding and she clearly explained the small details well. Thanks so much for the amazing support!"
We responded:
"A great experience comes from having someone who takes the time to listen, Albaneliz! We’re glad Nicole was able to assist you with patience, clarity, and the level of service you deserve. Thank you for trusting our team—we’re always here to help."
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Brett Barnhill

July 29, 2026

5  out of  5
rating by Brett Barnhill
"Great job and experience"
We responded:
"Brett, your five stars didn’t go unnoticed. Thanks for giving us a reason to celebrate!"
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Emily Sepulveda

July 29, 2026

5  out of  5
rating by Emily Sepulveda
"Best office and staff!!"
We responded:
"Emily, we couldn’t be happier to hear this! It’s wonderful knowing our team has created an experience that left such a positive impression. We appreciate your thoughtful feedback and are always here to help with any insurance needs."
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Joann Stroup

July 29, 2026

5  out of  5
rating by Joann Stroup
"I was referred to Shane Pilgrim by a current State Farm customer. Shane was knowledgeable and treated me very kindly. I provided my current auto and renters policies to compare for a quote. I was pleasantly surprised at the decrease in cost per month yet improved coverage. I am very glad for the referral and highly recommend this State Farm office!!"
We responded:
"Joann, your kind words made our day! Knowing Shane was able to support you with your auto and renters policies while helping you save is exactly the experience we strive for. Thank you for choosing our team—we’re always here when you need us."
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Ozlem K

July 28, 2026

5  out of  5
rating by Ozlem K
"Renata and her entire team are amazing! We have been insured by her office for years now, both personal and business. They are always attentive and fast in responding."
We responded:
"Ozlem, thank you for your kind words about our team! We're grateful to have been your choice for both personal and business insurance over the years. It's wonderful to hear that our attentiveness and quick responses have met your expectations. If you ever need assistance with your insurance needs, feel free to reach out."
Profile photo of Faye Walshaw

Faye Walshaw

July 27, 2026

5  out of  5
rating by Faye Walshaw
"Absolutely the best customer service AND price! I recently took out a new policy with Shane and he was the most professional, polite and knowledgeable agent that I’d spoken to in this process. He was diligent about all the details and broke down each cost. By far the most competitive price by a few hundred dollars. 100% would recommend State Farm and Shane in particular!"
We responded:
"Faye, it's fantastic to hear that Shane provided you with such professional and knowledgeable service while helping you with your new policy. We're delighted that you found our pricing competitive and appreciate your trust in our agency. If you ever have any questions or need assistance with your insurance needs, feel free to reach out."
Profile photo of Maria Elena Luis Ibarra

Maria Elena Luis Ibarra

July 27, 2026

5  out of  5
rating by Maria Elena Luis Ibarra
"Amazing office and staff!!"
We responded:
"Maria, your rating was a bright spot in our day. Thanks for the 5 stars!"
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Lauren Apodaca

July 25, 2026

5  out of  5
rating by Lauren Apodaca
"Emily always has a solution to every problem! She is always so helpful."
We responded:
"A big thank-you for your feedback, Lauren! We love hearing that Emily has been able to provide dependable guidance and practical solutions whenever you need assistance. We’re thankful for your trust and are always happy to help."
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Allison Ortiz Kane

July 24, 2026

5  out of  5
rating by Allison Ortiz Kane
"Excellent company
Shane is an awesome, knowledgeable agent"
We responded:
"Allison, we're so happy to hear that Shane's expertise made a positive impact on your experience with our agency! If you ever have any questions or need assistance with your insurance coverage, don’t hesitate to reach out. We're here to help!"
Profile photo of Allison Ortiz Kane

Allison Ortiz Kane

July 24, 2026

5  out of  5
rating by Allison Ortiz Kane
"Outstanding customer service
I couldn’t be happier
Shane is excellent!"
We responded:
"Your kind words mean a lot to us, Allison! It’s wonderful to hear Shane made such a positive impression through his helpful and attentive service. Thank you for trusting our team—we’re always here when you need us."
Profile photo of Brandy Foster

Brandy Foster

July 22, 2026

5  out of  5
rating by Brandy Foster
"Nicole was professional and made my policy changes a breeze. Thank you for the excellent service today."
We responded:
"We love hearing when our team can make insurance tasks feel simple, Brandy. Thank you for highlighting Nicole’s efforts and for allowing us to assist with your coverage changes. We appreciate your business and support!"
Profile photo of Paul Phillips

Paul Phillips

July 22, 2026

5  out of  5
rating by Paul Phillips
"I'm so glad I talked with my agent at state farm before switching insurance...she was very professional about explaining my coverages versus the coverage the other insurance was offering me...thank you"
We responded:
"Paul,
Thank you for allowing us to take a moment to compare and review your coverages. We appreciate the opportunity to retain your business!
-Renata "
Profile photo of Nico Chaux

Nico Chaux

July 21, 2026

5  out of  5
rating by Nico Chaux
"super helpful and quick to take care of my auto insurance needs. Thank you so much!"
We responded:
"Thank you, Nico, for your feedback! I'm glad Nicole could assist you swiftly with your auto insurance needs. We appreciate your support!"
Profile photo of Manuel Rivera

Manuel Rivera

July 21, 2026

5  out of  5
rating by Manuel Rivera
"Servicio al cliente excelente en especial la Sra. Lori Nieves quien me asistio en mi vista a la oficina de Lake Mary Blvd. muy amable, atenta y muy profecional aclaro todas mis dudas y mis pregunras.
Muy satisfecho con su servicio.....gracias"
We responded:
"Gracias por compartir su experiencia, Manuel. Nos alegra saber que la Sra. Lori Nieves pudo asistirle de manera tan amable y profesional en nuestra oficina de Lake Mary Blvd. Si necesita más ayuda con sus necesidades de seguro, no dude en contactarnos."
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Sebastian G.

July 20, 2026

5  out of  5
rating by Sebastian G.
"After browsing around many companies for quotes and getting bombarded with marketing calls and emails, I finally stumbled upon the best professionalism. Justin P. is the guy to go to. Quoted me exactly on what I needed and was straight to the point as it should be in this type of market."
We responded:
"Getting the right information quickly and accurately can make all the difference, Sebastian. We’re glad Justin P. was able to deliver a smooth experience and provide the level of professionalism you value. We appreciate your feedback!"
Profile photo of greg white

greg white

July 17, 2026

5  out of  5
rating by greg white
"Amazing Staff and always Professional and helpful."
We responded:
"We love hearing that our team made a great impression, Greg! Providing knowledgeable, friendly service is something we take pride in every day. Thanks for taking the time to share your experience!"
Profile photo of Francine Williams

Francine Williams

July 16, 2026

5  out of  5
rating by Francine Williams
"Great Service! Shane was able to explain the services in ways that I could understand; he wasn’t pushy just laid out everything in black & white simple terms and allowed me to make my decision . Best move going with State Farm I’m at ease with my coverage.

There was also a follow up call To let me know that they were able to save me even more money while getting more coverage, which I accepted.

That follow up call says a lot for their Customer Service and professionalism not to mention their honesty and quality over quantity.."
We responded:
"t's wonderful to hear that Shane was able to clearly explain your options and that you felt comfortable making your decision. We're delighted that the follow-up call enhanced your experience and that you're satisfied with the coverage and savings. Thank you, Francine, for your feedback! "
Profile photo of eduardo idrogo

eduardo idrogo

July 15, 2026

5  out of  5
rating by eduardo idrogo
"Good service, very friendly and good deal"
We responded:
"We’re so glad your experience was a positive one, Eduardo! It means a lot to know our team made you feel welcomed and helped you get a deal you were happy with. Thanks for being part of our agency family!"
Profile photo of Curt Sousley

Curt Sousley

July 15, 2026

5  out of  5
rating by Curt Sousley
"Shane is the best he switched me back to State Farm from Progressive. He was kind in the phone and understanding of my needs and saved me money. Call him."
We responded:
"It's great to hear that Shane was able to assist you in switching back to State Farm and help save you money while understanding your needs. We look forward to continuing to support you whenever you need us. Thank, Curt!"
Profile photo of Valentina Rojas

Valentina Rojas

July 10, 2026

5  out of  5
rating by Valentina Rojas
"Justin was so nice and patient with me."
We responded:
"It's truly wonderful to hear that Justin was able to assist you with such remarkable kindness and patience throughout your experience. We greatly appreciate your feedback, Valentina! Thank you for taking the time to share your thoughts with us!"
Profile photo of Aida Morales

Aida Morales

July 10, 2026

5  out of  5
rating by Aida Morales
"I am so grateful, lori helped me save money."
We responded:
"Thanks so much for the kind words!"